If Facebook had published a post that everyone could see, or sent one message on Twitter, or reached out to one of the countless journalists they know just to let someone, anyone know that the application was having issues and they were looking into it, this wouldn’t be a big deal.
It’s been one crazy week for the major airlines in the world of social media. What can the airlines teach you about social media storytelling? Let’s look at the events of the last week.
On the surface, Mad Men might only seem to be tangentially related to you running your business social network, but the show that has won more than fifty different awards and it’s creator, Matthew Weiner, have some good ideas for you and your business.